FAQ

How do I get started?
Send me an email or complete the inquiry form. Take the time to let me know what type of site you are looking to have built. The more information you can provide, the better.

What will I need for my new site?
Once you have decided on a color scheme and layout, you will need the following: All text written for each page you plan to have. Photos for your site. Contact info such as phone and/or email. And any other information that will need to be listed on your site.

How soon can my site be built?
Once you have provided all the needed content for your site, choosen your colors and layout and paid your deposit, work can begin immediately. Depending on the details and size of your site, it usually takes 5 to 7 business days to complete.

How will my site be designed?
Your site should be a reflection of you. Your design will be based on your preferrences and suited to your taste. If your unsure, I will always be happy to make suggestions and offer creative choices.

How do I get my own domain name if I do not have one?
New domain names can be registered through godaddy.com for about $20.00 a year. I highly suggest adding private registration to your domain for your privacy. Registering your domain is easy enough to do yourself or I can register it for you in your name. Never allow a webmaster or anyone else ownership of your domain name.

How is my site hosted?
Your site will be hosted with a reliable and affordable company that I have used for several years for $5 a month.

What if I dont have a credit card to pay for domain registration and hosting?
You can always add your payment for domain registration and hosting to your deposit and I will take care of this for you. Adding your domain registration to your deposit will be $20 for the year and renewed annually, unless you choose to pay for multiple years. Adding your hosting payment to your deposit will be $65 for one year.

Will I own my web site?
Yes. Unlike some, Provider Assist has no interest in ownership of your site. Once your site has been built and paid for, it belongs to you.

Do you provide updates for my site?
Yes. Anytime you have updates or changes to your site, simply email me with the information. Updates are usually completed within 1 to 2 business days. If you need updates to graphics, photos and photo editing, this may take an additional day or two. Updates are not available on the weekends unless it is an emergency.

Do you provide support and contact?
As a Provider Assist client, you will always have an email and contact number to reach me. Business hours are Monday through Friday, 9am to 5pm EST.